When we avoid hard conversations, problems go unaddressed, and tensions rise. These three principles help me to approach difficult conversations with humility and grace.
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assumptions
As we’re listening to someone, we often try to fit things into stories we’ve heard before. Sometimes, we turn to stories that accurately reflect reality and they help us to quickly assess the situation. Other times, we turn to stories that hijack the conversation and prevent us from finding a healthy resolution. Consider some of the stories that most commonly sabotage the talks that we have.